Terms of Service

BestieSafe lets you lock a gift — money or a hidden message — behind a personal question. The person you send it to gets a link and exactly one attempt to answer. A correct answer opens the safe: money is paid to their Ghana mobile money number, or your message is revealed. A wrong answer, or letting the safe expire, keeps it locked forever.

By creating a gift you agree to these terms. If you don't agree, don't use the service.

• You must be 18 years or older to send a gift.
• BestieSafe is for gifting between people who know each other personally — friends, family, partners. It is not for paying for goods or services, collecting debts, or sending money to strangers.
• You must own, or have permission to use, the payment method and mobile money numbers you provide.

Each gift allows exactly one answer attempt, enforced by our systems. The answer must match what the sender set — we compare ignoring letter case and extra spaces, but otherwise it must be exact. There is no second try, no appeal on spelling, and no fuzzy matching. Senders see a preview of the exact required answer before locking a gift and are responsible for choosing a question their recipient can actually answer.

• All gifts are denominated in Ghana cedis (GHS) and paid out to Ghanaian mobile money numbers only.
• Only the service fee is charged when you lock a gift. The gift amount itself is only charged from your card the instant the recipient answers correctly, immediately followed by the payout to them. BestieSafe is not a bank and does not pay interest.
• The service fee is non-refundable in all cases, including wrong answers and expiry.
• Wrong answer or expiry: the gift amount is simply never charged to your card. See our refund policy.
• Limits currently apply: GHS 5,000 per gift, GHS 10,000 per sender per day, and a cap on simultaneously active gifts. We may change these limits.

The sender picks how long the safe stays open — from 1 hour to 7 days. If the recipient hasn't answered by then, the gift expires: for money gifts, the gift amount is simply never charged to the sender's card (the service fee, charged at creation, is not returned), and message gifts are sealed permanently.

BestieSafe involves no game of chance. The recipient stakes nothing and pays nothing — they can only receive. Whether the safe opens depends solely on whether they know the answer to a question set by someone who knows them. No element of the outcome involves chance, and no consideration is paid by the recipient.

You may not use BestieSafe to:

• harass, threaten, or deceive anyone, including through the question, hint, or hidden message;
• send content that is illegal in Ghana or in the recipient's country;
• launder money, evade sanctions, or move funds for someone you don't know;
• circumvent our limits by splitting amounts across gifts or accounts.

We may refuse, cancel, or refund any gift and suspend any account we reasonably suspect of breaking these rules.

• The gift link plus the correct answer is what opens the safe. Anyone with both can open it. Share the link only with your intended recipient, and pick a question only they can answer.
• You are responsible for entering the correct recipient mobile money number. Payouts to the number you provided are final.
• The mobile money number you provide as a sender is where we send you text updates about your gift, and where we'd reach you if a payout to the recipient ever needs manual attention.

BestieSafe is provided as-is. To the fullest extent permitted by law, our total liability for any claim is limited to the amount of the gift concerned. We are not liable for losses caused by incorrect numbers you provided, by sharing your gift link or answer, or by delays at mobile money networks or payment processors.

We may update these terms; material changes will be posted here with a new effective date. Questions? Email support@bestiesafe.com.